Blackthorn of Kent (“we,” “us,” or “our”) is a kitchen design, supply, and installation company based in Kent, UK. We specialize in bespoke kitchens, renovations, and related services.

These Terms and Conditions apply to all customers, clients, and users of our services, including but not limited to:
– Purchasing products or services from us.
– Using our website or contacting us for inquiries.
– Engaging with us for design, installation, or consultation services.

Services offered:

Blackthorn of Kent provides the following services:
– Kitchen design and planning.
– Supply of kitchen units, appliances, and materials.
– Installation and fitting services.
– Consultations and project management.
– Custom Kitchen Cabinets Kent

All services are subject to availability and will be agreed upon in writing (e.g., via a contract or quotation).

Quotations and Pricing
– All quotations provided by Blackthorn of Kent are valid for 30 days from the date of issue, unless otherwise stated.
– Prices are subject to change due to factors beyond our control, such as supplier price increases or changes in project scope.
– A deposit may be required to secure your booking or order. The amount will be specified in your quotation or contract.

Payment Terms

– Payment terms will be outlined in your contract or quotation.
– We accept payment via bank transfer, credit/debit card, or other agreed methods.
– Late payments may result in additional charges or suspension of services.
– Full payment must be made before the completion of the project, unless otherwise agreed.

Cancellations and Refunds

– If you wish to cancel a service or order, please notify us in writing as soon as possible.
– Cancellation fees may apply, depending on the stage of the project or order.
– Refunds will be issued in accordance with our refund policy, which will be provided in your contract or quotation.

 Warranties and Guarantees

– We offer warranties on our products and services as specified by the manufacturer or our company.
– Any defects or issues must be reported to us within the warranty period for resolution.
– Our guarantees do not cover damage caused by misuse, neglect, or unauthorized modifications.

Liability
– Blackthorn of Kent will not be liable for any indirect, incidental, or consequential damages arising from the use of our services or products.
– We will take all reasonable care to protect your property during installation or renovation, but we are not responsible for pre-existing conditions or damage unrelated to our work.

Intellectual Property

– All designs, plans, and materials created by Blackthorn of Kent remain our intellectual property until full payment is received.
– You may not reproduce, distribute, or use our designs without our written consent.

Privacy Policy

– Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

Dispute Resolution

– In the event of a dispute, we will work with you to resolve the issue amicably.
– If a resolution cannot be reached, the dispute may be referred to mediation or legal proceedings in accordance with UK law.

Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

Amendments

Blackthorn of Kent reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on our website and will take effect immediately.

Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Blackthorn of Kent

Unit 18, The Laurels Manston business park CT12 5NQ

01843 621700

[email protected]

By engaging with Blackthorn of Kent, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

Thank you for choosing Blackthorn of Kent!